These Terms and Conditions are effective from 30 February 2019. All previous terms and conditions are no longer valid and cannot be relied upon.
In order to sign in, you will need to open an account with us. By using and/or visiting any part, page or section of the website cvv.black (the “Website”), and/or opening an account with cvv.black, you agree to be bound by these Terms and Conditions and are deemed to have accepted and understood all of the Terms and Conditions.
These Terms and Conditions may be presented in english only.
By agreeing to these Terms and Conditions, you are bound by these Terms and Conditions. If there is any inconsistency between these Terms and Conditions and any document incorporated by reference, these Terms and Conditions will prevail.
If you do not agree with any of these Terms and Conditions, please do not attempt to register with cvv.black.
By agreeing to these Terms and Conditions, you hereby represent and warrant that:
You are over (a) 18 or (b) such other legal age or age of majority as determined by any laws which are applicable to you, whichever age is greater.
You understand that by using our services you may lose bitcoin on registration, products and accept that you are fully responsible for any such loss.
You will not use any device, robot, spider, software, routine or other method (or anything in the nature of the foregoing) to interfere or attempt to interfere with the normal proper functioning of our services, any relevant device(s), software, the Website or any transactions offered on the Website and in particular will not employ or make use of any artificial intelligence or other system (including machines, computers, software or any other automated systems) designed specifically to defeat the cvv.black systems and will not collude or attempt to collude with other users in order to defraud cvv.black or its customers.
Information that you provide to us will be kept confidential and any loss or forgotted username or password will not be entertained.
By agreeing to these Terms and Conditions, you agree that you have read, understood and agree to be bound by our Terms and Conditions.
Before you are able to start shopping on cvv.black, we will require you to first register with us.
We do not wish to and shall not accept registration from persons resident in jurisdictions that prohibit you from register with cvv.black and/or with bitcoin.
Registration will be conducted using secure server encryption.
You will inform us as soon as you become aware of any errors with respect to your account. We reserve the right to declare null and void any accounts that are the subject of such an error.
We reserve the right to apply a handling charge of up to 5% on deposits to cover transaction costs.
We reserve the right to suspend users accounts when:
In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant this website owner a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media. Your Content must be your own and must not be invading any third-party’s rights. cvv.black reserves the right to remove any of Your Content from this Website at any time without notice.
This Website is provided “as is,” with all faults, and express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.
Limitations of Liability
cvv.black does not assume any liability for transmission, input and/or analysis errors. cvv.black, at its sole discretion, reserves the right to correct any obvious errors and mistakes concerning published cards.
Under no circumstances will cvv.black be liable for any damage caused by any incorrect, delayed, or abusive transfer of data via the internet. cvv.black is permitted to commence any technologically reasonable action to protect customer information, but will not be liable and will not take responsibility if third parties obtain control of, any process, or user information despite such action. No claims for damages may be asserted against cvv.black, in any such circumstances.
Robots and Other Artificial Intelligence Systems
It is strictly forbidden to use any automated software and/or computer system in direct, or indirect conjunction with the services provided by cvv.black, including the performance of actions such as sending information from your computer to another computer with installed and active software and/or systems designed to provide you with an unfair advantage.
All content presented on the Website, including but not limited to text, logos, graphics, images, button icons and software is either owned or licensed by cvv.black. It is forbidden to copy, print and/or download any portions of material published on the Website unless expressly permitted by cvv.black.
ou should initially contact Support Services through chat or email.
An advisor will log your call/message, investigate your enquiry and respond to it. If your concern is not resolved at this stage you can escalate the complaint or dispute by referring the matter in writing addressed/email to the Head of Customer Support, at: [email protected]
Once escalated to the Head of Customer Support, their response and decision will be the final stage of the internal process.
During the internal process all communications may be recorded. If the contents of these communications are disputed we will consult these records and they may be key to the ultimate decision.
We aim to provide you with a substantive response to your complaint as soon as practically possible and seek to resolve your complaint within eight weeks from the date we receive the complaint. Depending on the complexity of the complaint, our investigation may take longer than eight weeks to resolve. We will ensure that we write to you within eight weeks of the date we receive your complaint or dispute with either a final response or an update of the position explaining why we are not in a position to provide a final response, and when we expect to be in a position to do so.
Should there be any claim or dispute arising from past or current transactions please contact us.
The Head of Customer Support’s response represents the final stage of the internal complaints and disputes procedure.
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